shopify-snelstart integration | Combidesk

The Shopify SnelStart integration automatically exports (POS) orders and customer data to SnelStart. This saves time as you no longer have to perform duplicate tasks and reduces the chances of errors. Manual work is eliminated, making the process more efficient.

The Shopify SnelStart integration is very straightforward. The integration is fully automatic and runs every 120 minutes. Sales orders from Shopify are transferred to SnelStart as sales bookings or sales invoices. You can choose whether you want to transfer only paid orders or all orders. This way, you always have an up-to-date accounting in SnelStart.

Benefits

• Effortlessly synchronize (POS) orders and refunds from Shopify to SnelStart.
• Save valuable time so you can focus on what you do best.
• Determine when the synchronization should occur based on the order status.
• Synchronize Shopify Payments transactions to your SnelStart intermediary account.
• Less manual work means fewer chances of errors.
• It's super easy! No downloads or expensive developer required!

Features

• Create sales orders and/or credit bookings in SnelStart.
• Synchronize all or only fulfilled orders.
• Synchronize all or only paid orders.
• Choose between: Sales Entry or Sales Invoice.
• Add Shopify prefix and suffix to the order numbers.
• Create items for sales invoices. Select a product identifier for matching purposes.
• Export existing Shopify orders to SnelStart one time (optional).
• Default customer, suitable for both online and POS orders. POS compatible.
• OSS (One-Stop Shop) compatible.
• Indicate whether the invoice lines should be inclusive or exclusive of VAT.

FAQ

How often are the data synchronized?

This integration synchronizes automatically every 120 minutes by default. You don't need to do anything for it. If a synchronization fails, the integration will attempt to sync again in the next run. If the issues persist, you will be notified by email.

Which package do I need to have from SnelStart?

This integration can be used starting from the SnelStart InKaart package.

Can the PDF of the order be sent to SnelStart?

No, unfortunately, technically the PDF cannot be read and therefore cannot be sent to SnelStart.

Can I connect multiple Shopify webshops?

Certainly. To do this, you need to install the integration separately for each Shopify webshop.

Do I need to synchronize products?

For Sales Bookings, products are not required. However, if you choose to create Sales Invoices or Sales Orders in SnelStart, a match will be made based on the product code. To create an invoice or order, the products must exist or be created in SnelStart. Make sure that you have filled in the product codes in Shopify as well.

What is the difference between sales entries and sales invoices, and where can I find them?

Sales entries are booked as final invoices in SnelStart Web and in SnelStart 12 they can be found under "Boekhouden" (Accounting) > "Dagboek 1300" (Journal 1300). Sales invoices, on the other hand, are initially created as draft invoices in SnelStart Web to allow for further modifications. In SnelStart 12, they appear as orders under the "Facturen" (Invoices) tab > "Orderbeheer" (Order Management) > "Vul de lijst" (Fill the List).

Is inventory synchronized?

Inventory is only synchronized for Sales Invoices in SnelStart. Shopify is considered the leading source for inventory updates. Manual inventory adjustments are not reflected in SnelStart. Additionally, inventory changes made in SnelStart are not synced back to Shopify.

Are credit orders also added and how exactly does that work?

Yes, the integration also syncs refunds. As soon as you refund a Shopify order, a credit note (invoice with a negative amount) of that order will be created in SnelStart. NOTE: canceled orders will not be processed. So don't cancel an order when it still needs to be synchronized as a credit order.

Can you help me install this integration?

Absolutely 😀! If you don't have time at the moment or if we've made it too complicated, no problem! We can help you with the installation of this integration. There will be a one-time installation fee for this service. If you decide not to use the integration after all, we will refund this amount to you.

How do I get the correct VAT on a SnelStart invoice?

Make sure that you have activated the VAT rates used in both Shopify and SnelStart. In that case, the integration will always apply the correct VAT rates. If a rate is missing in SnelStart, it will fall back to a default rate. Also, take a look at our knowledge center and search for 'VAT' for more information.